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medication4      

Repeat Prescriptions

Patients on long term medication who are stabilised, we can give a 2 months (56 day) supply at a time - except for controlled drugs, or if you are over 75 years, you will receive a one month (28 days) supply. 

  • Online - through smartphone app or computer on Patient Access
  • We do not routinely accept repeat prescription requests over the phone. The reception staff will take repeat prescription request over the phone for patients over 75 and vulnerable patients.

Please allow 72 hours (3 working days), excluding weekends and Bank Holidays, for your request to be processed. 

As your GP practice will not accept repeat requests from pharmacies or other suppliers, unless you are housebound/vulnerable patient, you will need to order your repeat prescriptions from your GP practice when you have 7 to 10 days of medicines left.

Urgent Requests

If your prescription request is urgent, please tell the receptionist when you hand in the script or go Online and add a note to your request. Try to plan ahead; urgent requests reduce the efficiency of the service, and use up valuable doctor time. For housebound patients many of the local pharmacies offer a home delivery service and we are happy to liaise directly with them. If you have a long-term chronic condition, which is well controlled, we may well be happy to issue longer prescriptions of up to 3 months. Please discuss this with your doctor at your next appointment. All patients who are on any medications, will need to be reviewed at least once a year. You will be called on your birth month.

Medication reviews 

These are required every 6 or 12 months depending on your health condition. There are certain checks required to ensure your medicines are responding to treatment and your condition is monitored.  If you have been unable to come in time, please NEVER stop your medicines; let us know the circumstances and we shall issue a prescription to keep you going.

Certain medicines such as the Contraceptive Pill or HRT (Hormone Replacement Therapy) can be supplied in 6 month quantities for your convenience but to do this the nurse or doctor may need to see you.

Non-repeat medicines, which you may have only occasionally, can be requested on a medication request form or on-line request but we may ask to see you.

Hospital Outpatient prescriptions

The medication request are commonly given as requests to the GP to prescribe, though sometimes the prescription will be intended for dispensing at the hospital pharmacy, especially if the need is urgent or the drugs are for hospital supply only.

Changes to Repeat Prescriptions Ordering from 1st December 2017

'Prescribing Wisely'

The NHS in NW London CCGs: Brent, Ealing, Harrow, Hillingdon, Hounslow, Hammersmith & Fulham, Kensington & Chelsea, and Westminster spent over £13 million in 2016 on products that can be bought without a prescription at community pharmacies.

The NHS is under pressure. Our budgets are not large enough to pay for all the treatments the public would like us to provide. We would therefore like to spend less on medicines you can buy without a prescription so as to free up funds for other valuable NHS services.  

So practices across North West London are being asked to stop routinely prescribing medicines which are available to buy over the counter in pharmacies (and, in the case of some medicines, in supermarkets and other shops too). If a medicine you need can be bought without a prescription, your GP may ask if you are willing to buy it.  If you are not willing to buy it, it will be prescribed.

Under the old system some patients built up a stock of unused medicines. The NHS can reduce the cost of waste medicines through improving repeat prescribing systems. The money saved through reducing medicines waste will be used to fund prescribing of medicines to the population of Hillingdon.

For more information Click Here

I’m worried about someone that is not coping with this change

Please speak to their GP practice about your concerns.

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