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Guidance for Patients - March 2020


If you have COUGH, SORE THROAT or FEVER STAY AT HOME for 7 days DO NOT COME TO THE GP SURGERY or go to a pharmacy or hospital. DO NOT CONTACT 111 to tell them you're staying at home. Follow Government advice 


DO NOT CALL THE GP If you cannot cope at home, or you get worse, or you are not better after 7 days USE ONLINE 111 or CALL 111.


If you have had DIRECT CONTACT with someone positive with the virus SELF-ISOLATE yourself for 14 day.


DO NOT COME TO MAKE AN APPOINTMENT- complete an ONLINE CONSULTATION via or CALL the practice on 02089036033.

DO NOT COME FOR A PRESCRIPTION – order online, on the phone or with your chemist.


DO NOT COME TO COLLECT PAPERWORK – we can email this to you directly or post it. Speak to reception.

 NO advice will be given on your travel/flight amendments please speak to your travel agent,

 DO NOT CALL for private medical certificates or “fit to work” notes or sick notes for under 7 days.

 BE KIND TO THE STAFF – they will ask you more questions and take extra precautions to ensure you DO NOT have symptoms of Coronavirus, this includes on the phone and in person if you are asked to come in.

 DO CALL or DO AN ECONSULTATION if you need medical help for anything else.


Call 111 or click click here for advice on testing

Important information about the coronavirus (COVID-19) can be found below

Coronavirus click here

The practice has moved to online consultation and telephone call backs for any new medical appointment requests. Please either click on the below banner to send us an online consultation or call the practice on 0208 9036033 and request a call back if you would like some medical input. 

(Coronavirus information updated 22.05.2020)


For further details click here

Want to join the practice? - REGISTER ONLINE ->


Cancel appointment

Please let us know as soon as possible if you no longer require an appointment, please contact Reception to cancel it, so that we can offer it to another patient who may need seeing.

You can cancel your appointment in and out of hours by calling our appointments line 0208 903 6033 this is an automated system
Please listen carefully to the message and speak clearly when forwarding the required information.

Replying CANCEL to the automated reminder texts sent to you before your appointment.

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Brent Health App - Your local NHS at a touch of a button.

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Download our Practice Leaflet Here 

(Site updated 22/05/2020)
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